Why do I need to upload my bank statements or payslips?

We couldn't automatically verify your income through your bank, possibly due to bank connectivity or data formatting issues.

Therefore, please upload your bank statements or payslips from the last three months as PDFs. Please upload the original PDF files downloaded directly from your online banking portal rather than scans of printed statements. Also, if your PDF files are password-protected, please remove the password before uploading them, as we are unable to process password-protected documents.

The uploaded documents will help us verify your income and get you a quote.

Don't worry! Everything's kept secure, and we're usually able to get that quote to you within one business day.