I am unable to take a photo of my licence to upload for identity verification

I understand you're having trouble with the camera during the final ID/biometric verification. Here are some steps to try:

• Ensure your smart phone's camera permissions are enabled for the Harmoney app or website.
• Try refreshing the page.
• Sign out and back into your Harmoney account.
• As a last resort, try a different device.

If these steps don't work, please contact us so we can help troubleshoot the issue or explore alternative verification methods if needed.